FAQs on Purchasing, Ordering, and Returns at the Thymuskin® Shop

Where can you buy Thymuskin? What payment options are available? Here you’ll find all the information you need about ordering, shipping, and returns.

Where can I buy Thymuskin?

Available in retail stores throughout Germany, at all pharmacies, and at select hair salons. Available online at many mail-order pharmacies and in Thymuskin's own online store: (link: https://shop.thymuskin.de/en text: https://shop.thymuskin.de)

Are there Thymuskin product samples?

Product samples of the individual Thymuskin preparations can be ordered free of charge from our official online store at thymuskin.de. Please note that samples are only suitable for testing the tolerability and suitability for the respective hair and scalp...

What payment options are available?

In the official Thymuskin online store (thymuskin.de), you can conveniently pay in advance (bank transfer) or via PayPal.

Where can I find my invoice?

When you place an order in our Thymuskin e-shop (shop.thymuskin.de), the invoice will be included with your package

How do I return a product?

Returns are accepted under the right of withdrawal. Please note that only unopened items in their original packaging may be returned. The customer is responsible for the return shipping costs. For more information and to access the withdrawal form, please ...